Privacy Policy

1. Introduction

TransVoucher ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our NFT minting, blockchain hosting, and Web3 infrastructure services.

This Privacy Policy applies to all users of our platform, including creators, collectors, developers, and project teams accessing our services.

2. Information We Collect

2.1 Account Information

• • First and last name
• • Email address
• • Company or project name
• • Business description and website
• • Telegram / contact handle

2.2 Blockchain & NFT Data

• • Wallet addresses you provide for NFT deployment or royalties
• • Smart contract addresses created through our platform
• • IPFS content identifiers (CIDs) associated with your uploads
• • Token metadata and collection configuration

2.3 Technical Information

• • IP addresses and device information
• • Browser type and operating system
• • API usage logs and system interactions
• • Cookies and session identifiers

2.4 Communications

• • Support tickets and chat conversations
• • Email communications
• • Feedback and project inquiry submissions

3. How We Use Your Information

3.1 Service Delivery

• • Deploying and managing your NFT smart contracts
• • Hosting and pinning your assets on IPFS / decentralised storage
• • Maintaining account security and access controls
• • Providing technical support and onboarding

3.2 Legal Compliance

• • Meeting applicable KYB / AML requirements
• • Complying with relevant blockchain and data regulations
• • Reporting to regulatory authorities where required

3.3 Platform Improvement

• • Improving our minting and hosting infrastructure
• • Analytics and service quality monitoring
• • Product development and new feature rollouts

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Infrastructure Providers

We work with trusted third-party providers for blockchain node access, IPFS pinning, cloud hosting, and CDN delivery. These providers access only the data necessary to perform their functions and are bound by confidentiality obligations.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights or comply with legal processes.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity under the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your information:

• • End-to-end encryption for data in transit
• • Secure storage with strict access controls
• • Regular security audits
• • Multi-factor authentication for account access
• • Incident response and breach notification procedures

Despite our security measures, no system is completely secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services and meet legal obligations:

• • Account information: duration of account plus 7 years
• • Transaction and deployment records: 7 years for compliance
• • Support communications: 3 years
• • Technical logs: 1 year

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access: Request copies of your personal information
• • Rectification: Request correction of inaccurate data
• • Erasure: Request deletion of your personal information
• • Portability: Request transfer of your data
• • Objection: Object to certain types of processing

To exercise these rights, contact us using the information below. We may verify your identity before processing requests.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our platform is used. You can control cookie settings in your browser, though disabling certain cookies may affect functionality.

9. International Data Transfers

Your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. The updated policy becomes effective immediately upon posting.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, reach out to us: